A Guide to Switching Accounts as Tenants Move Out

When a tenant decides to move out, one of the most important and often overlooked steps is the proper transfer of utility and service accounts. This process, known in Hebrew as העברת חשבונות, ensures that all responsibilities related to electricity, water, internet, gas, and municipal taxes are appropriately transitioned from the outgoing tenant to the new one or back to the landlord. Handling this transition correctly protects all parties involved from unnecessary charges, disputes, or service disruptions.
Understanding the Importance of Account Transfers
Moving out is not just about packing boxes and returning keys. Utility accounts are typically registered under the tenant’s name, meaning they are legally responsible for any charges incurred. If the outgoing tenant forgets to transfer or close these accounts, they may continue to receive bills for services they no longer use. Likewise, the landlord or incoming tenant could face complications accessing services or risk disconnection due to unpaid bills. That’s why העברת חשבונות שוכר עוזב must be a formal part of the moving-out checklist.
Types of Accounts That Require Transfer
Several types of accounts usually require attention during the transfer process. Each service provider may have its own procedures, but generally, the following are involved:
Electricity – The electricity company should be notified with a final meter reading, and the account should be transferred to the landlord or new tenant.
Water – Municipal water services typically require a change in the registered user to avoid charges accruing under the wrong name.
Gas – Whether the building uses central or private gas providers, tenants must inform the supplier and ensure the account is updated.
Internet and TV services – Since these are usually under private contracts, the outgoing tenant needs to cancel or transfer them directly with the provider.
Municipal taxes (Arnona) – In Israel, the municipal property tax is often the tenant’s responsibility. The local authority must be informed about the end of the tenant’s lease to update their records.
Maintenance fees (Va’ad Bayit) – If applicable, the building’s committee or management company must also be notified so monthly fees aren’t mistakenly charged to the former tenant.
Step-by-Step Guide to Transferring Accounts
- Review the Lease Agreement
The lease agreement often includes details about responsibility for utilities and the procedure for termination. Review the document to understand any notice requirements or specific processes for account transitions. - Inform the Landlord in Advance
Tenants should notify the landlord of their intent to leave, preferably in writing. This notification should include a request to begin the process of העברת חשבונות שוכר עוזב, and coordination on who will take over the accounts. - Schedule Final Readings and Notifications
For electricity, water, and gas, it’s important to schedule final meter readings on the moving day. These readings serve as a clear point of reference for the final billing and ensure no overlap or ambiguity. Provide these readings to the respective companies. - Submit a Change of Name Form or Closure Request
Each service provider has its own procedures. Typically, the outgoing tenant needs to fill out a form or submit a request online or by phone. A copy of the rental agreement and identity card may be required. For municipal taxes, this is usually done through the city’s website or office. - Get Confirmation of Transfer or Closure
After completing the process, request written confirmation from each provider that the account has been transferred or closed. This serves as legal proof in case of future disputes. - Provide Proof to Landlord or Property Manager
Tenants should share confirmations and final bills with the landlord. This helps avoid misunderstandings and can support the return of the security deposit, especially if utility payments were the tenant’s responsibility.
Common Mistakes to Avoid
Delaying the process – Waiting until the last moment may lead to disconnection or unnecessary bills. Begin the transfer process at least two weeks before moving out.
Forgetting certain accounts – While utilities are obvious, services like internet, satellite TV, and municipal taxes can easily be forgotten.
Failing to document everything – Always keep records of communication, confirmations, and final bills. These can serve as crucial evidence in case of billing errors.
Assuming the landlord will handle it – In many cases, tenants are responsible for these transitions. It’s best to act proactively.
The Role of the Landlord
Landlords also have responsibilities in the process of העברת חשבונות שוכר עוזב. They should:
- Provide necessary documentation like the property ownership certificate if required by service providers.
- Be available to receive meter readings or accept account transitions.
- Assist in ensuring the new tenant’s name is registered with municipal authorities to prevent legal complications.
In some rental situations, landlords may include all bills under their own name and charge tenants monthly. In this case, the process is simpler, but landlords should still update internal records and inform their own service providers if relevant.
Special Considerations for Sublets or Shared Apartments
In cases of shared apartments or subletting arrangements, the process of account transfer becomes more complex. Often, one roommate’s name is on the bills, even if others contribute to payments. When that person leaves, everyone involved should clearly agree on who will take over the accounts. Again, documentation is crucial to avoid future misunderstandings.
Digital Solutions and Online Services
Fortunately, many municipalities and utility companies in Israel now offer online platforms that make העברת חשבונות שוכר עוזב more efficient. Tenants can submit forms, upload documents, and get confirmation without visiting physical offices. Utilizing these platforms can save significant time and reduce human errors.
Final Tips for a Smooth Transition
- Create a checklist of all accounts to be transferred.
- Begin at least two weeks before the move-out date.
- Take clear photos of meter readings with timestamps.
- Keep all documents, emails, and confirmations organized in one folder.
- Communicate openly with both the landlord and the incoming tenant.
Conclusion
The process of העברת חשבונות שוכר עוזב is an essential step in ending a rental agreement responsibly. Properly transferring utility and service accounts ensures a smooth transition, avoids financial complications, and maintains a positive relationship between tenants, landlords, and service providers. With careful planning and attention to detail, this process can be straightforward and stress-free.